Getting Started with VirgILLM
This guide will walk you through creating your first AI support chatbot.
1. Create an Account
Sign up at virgillm.com/app/signup using your email address.
2. Create a Bot
From your dashboard, click "Create Bot" and give it a name. Each bot serves a single knowledge base.
3. Upload Your Knowledge Base
Upload documents containing your FAQs, documentation, or support content. We support:
- PDF files
- Word documents (DOCX)
- Plain text (TXT)
- Markdown (MD)
4. Review Q&A Pairs
Our system extracts Q&A pairs from your documents. Review them carefully:
- Approve pairs that are accurate
- Edit pairs that need refinement
- Delete pairs that aren't useful
5. Resolve Conflicts
If we detect contradictory information, you'll need to resolve it before the bot can go live.
6. Deploy
Once your knowledge base is approved, your bot is ready! You'll get an API key and embed code.